Frequently Asked Questions

We have tried to answer most of the frequently asked questions. However, if you should have other questions, please do not hesitate to call us at 925-984-2078 or email us at support@prcycle.com.

What is PR Cycle?
Why would I want to use PR Cycle?
What other unique features does PR Cycle have?
What services compete with PR Cycle?
Can I try PR Cycle before I sign up?
What if I need help navigating PR Cycle?
I can’t find a specific company in PR Cycle. How can I let you know?
I think this product is great. How can I refer others I know to PR Cycle?
How can I take advantage of a free trial?
Is your Reference library growing, and is it included with my subscription?
How do I get support?
Can I suspend my account for a few months?
If I suspend my account, what happens to all my files when I resume?
What are all the payment options I have for paying my subscription dues?
What are the different membership levels?
How do i cancel my subscription and what is the refund policy on the subscription?
What do I need to do if I lose my login ID or password?
I have registered for a PR Cycle Account but did not receive the account activation email?

What is PR Cycle?  Top
PR Cycle is the industry’s first and only Software-as-a-Service (SaaS) solution for PR and IR professionals to research and draft quality press releases, quickly! PR Cycle is powered by an iMiners proprietary reference library of over 400,000 press releases issued by over 6,500 companies, and growing at the rate of 750 releases daily. Each press release is categorized and indexed into one of ten major categories and 69 subcategories for quick search.

Why would I want to use PR Cycle?   Top
PR Cycle is designed to be an enormous time saver for anyone tasked with researching and drafting press releases. Rather than visiting multiple peer websites searching for relevant releases, or using Google or other search engines, PR Cycle’s reference library of over 360,000 releases is indexed so users can quickly find the relevant press releases they are looking for.

What other unique features does PR Cycle have?   Top
Our “Price Change” data shows users how a company’s stock price changed on the day any release was issued (or shows following trading day if release was issued after the market closed). In addition, you can link to a company’s stock chart to view all of their press releases plotted on their chart to get context and insight into how company news might be impacting the stock price.

What services compete with PR Cycle?   Top
PR Cycle is a completely innovative and unique solution to a problem many people have. There are no other solutions like PR Cycle.

Can I try PR Cycle before I sign up?    Top
Absolutely, anyone can register for a no-risk, 30 day FREE trial to try out PR Cycle.

What if I need help navigating PR Cycle?    Top
PR Cycle was designed to be an intuitive tool to navigate. But for a quick tutorial click on the “Help” link on the top right of the page to download a Quick Reference Guide, or find the client support phone number and email.

I can’t find a specific company in PR Cycle. How can I let you know?   Top
Click on the “Feedback” link from the PR Cycle home page and let us know. The more feedback we get, the better the product will be for all users.

I think this product is great. How can I refer others I know to PR Cycle?   Top
Simply click on “My Referrals” from the PR Cycle home page and enter your friend/colleague’s email address twice, then select “Invite”. This will send an email inviting them to a free trial. If you are a paid subscriber, anyone you refer is added to your referrals and you will be eligible for a 10% commission on monthly subscription revenues.

How can I take advantage of a free trial?   Top
Easy, simply click HERE to register.

Is your Reference library growing, and is it included with my subscription?   Top
The PR Cycle reference library of press releases is growing by approximately 750 new releases every day, and all new releases are included in your subscription.

How do I get support?   Top
Send an email to support@prcycle.com, or call 925-984-2078.

Can I suspend my account for a few months?   Top
If you choose the month-to-month billing option you can suspend your account at any time.

If I suspend my account, what happens to all my files when I resume?    Top
When you resume your subscription to PR Cycle all your files will remain intact as long as you resume your subscription using the same email address.

What are all the payment options I have for paying my subscription dues?   Top
Credit card and direct invoicing (direct invoicing only available for corporate accounts)

What are the different membership levels?   Top
PR Cycle offers the following membership levels:

PR Cycle - Research
PR Cycle Research includes Press Release Reference Library, Event Charts, Alerts and Portfolio Management.

PR Cycle - First Draft
PR Cycle - First Draft includes Press Release Reference Library, Event Charts, Alerts, Portfolio Management, Online Document Editor and Document Management.

How do i cancel my subscription and what is the refund policy on the subscription?   Top
Cancellation of Automatic Renewal of Monthly Membership: To cancel automatic renewal of your monthly membership at any time , you must notify the company by e-mail at support@prcycle.com or contact customer care at 925.984.2078. All cancellations received by the Company will be effective upon receipt.

No Pro-Rated Refunds for Cancellation of Monthly Membership. If You cancel Your Monthly Membership, or if Your membership is cancelled by the Company, Your username and password will be removed from the system at the end of the then current Monthly Subscription period and that You will be entitled to receive the full benefits of Your Monthly Membership until the end of such period. You shall not be entitled to any pro-rated or partial refund if You cancel Your Monthly Membership before the end of the then current Monthly Subscription Period.

What do I need to do if I lose my login ID or password?   Top
Your login ID is your email address. If you forgot your password you can reset it after entering your email ID by clicking on “Forgot Password?” You will then be prompted to enter your email address, and an email will be sent to you where you can reset your password after answering your “challenge question”.

I have registered for a PR Cycle Account but did not receive the account activation email?   Top
If you have not received the activation email for your account, our email may have been moved to your "Spam, Junk, or Bulk" folder. Please check the spam/junk folder for the activation mail from PR Cycle. The following link can also help change your settings to allow our emails to get through the filters. http://www.prcycle.com/email_help.html.
If you are still unable to find the activation email, please call us at 925-984-2078 or email us at support@prcycle.com.